Orpine Systems is now a Global Level ISV Partner to Oracle
Orpine Systems has entered into the Oracle Partner Program as an Independent Software Vendor (ISV) at the international level. Orpine Systems It would be bundling its applications and solutions with Oracle products. Orpine Systems intends to extend Oracle Applications and E–Business Suite range of products with specific IVR and CTI solutions.
Orpine Systems??????? IVRS in ICICI Bank.
Orpine Systems, in association with AGCL, is in the process of deploying its IVRS for ICICI Bank banking operations. This will help the ICICI Bank create value for its customers by ensuring consistent, highly available and cost-effective self-service operations. The main goal is to ensure customer satisfaction and customer retention by way of delivering differentiated services to the bank’s customers.
Orpine Systems Participation at Avaya Technofair
Orpine Systems has participated in the Avaya Technofair held at Avaya Customer Studio, Mumbai, India from July 31st to August 2nd, adding value to the Avaya products and platform.
Orpine Systems It solutions were demonstrated to a select gathering of high-profile executives from the Indian industry. The solutions were highly appreciated by one and all and the value addition that Orpine Systems Offerings bring to Avaya products and platform are recognized across the Indian industry.
Orpine Systems ’ IVRS solution for Banking and Credit Card Operations at Standard Chartered Bank Orpine Systems has developed and deployed a complete IVRS solution and also undertaken the Systems Integration of Standard Chartered ‘Banking and Credit Card Operations. This results in cutting down the operational costs by way of automation of its credit card and banking operations.
The challenge was to ensure seamless integration with the disparate heterogeneous systems of the Banking and Credit Card IVRS. Orpine Systems in association with GTL demonstrated its expertise in integration of such a complex maze of systems. The successful systems delivery ensures that Standard Chartered Bank’s goals of bringing down operational costs, delivering differentiated service levels to its customers, enhancing operational ease, and providing consistent response, are met.
SSML Extensions for Text-to-Speech Systems in Indian Languages
Presented a paper “SSML Extensions for Text to Speech Systems in Indian Languages” at the “Second Workshop on Internationalizing SSML” held at Crete, Greece, on May 31, 2006. This international workshop was conducted by the “The W3C Voice Browser Working Group” and the main objective of this workshop was to “Identify and prioritize extensions and additions to SSML that will improve the use of SSML for rendering non-English languages”. The workshop will produce a document identifying and prioritizing extensions and additions to SSML that will improve the use of SSML for rendering non-English languages. The W3C Voice Browser Working Group will use this document as a guideline for future enhancements to SSML
Orpine Systems as a responsible corporate supports and sponsors Research and Development activities on “Voice and Speech Technologies” internationally. At present Orpine Systems is engaged in sponsoring/supporting such R&D activities of prestigious institutions like “Carnegie Mellon University (CMU)” and “International Institute of Information Technology (IIIT)”.
To get your copy of this ground breaking research paper, click here.
To See the W3C SSML Workshop Photos. click here.
Orpine Systems ties-up with AumTech
Orpine Systems has become a value added partner to exclusive market the AumTech CGATE platform based applications, solutions and products. AumTech is one of the leading Voice and Speech platform providers, with a wide install base across verticals like airlines, contact centers, etc.
Orpine Systems ties-up with Voxpilot
Orpine Systems It has become a value added partner of Voxpilot to exclusive market the Voxpilot Open Media Platform, OMP 3.0. Voxpilot is a provider of IMS-Ready, VoiceXML and Video-In-VoiceXML technology that brings the next generation of interactive telecommunication services to enterprises, integrators, carriers and service providers. Orpine Systems sees a great opportunity in India for both interactive audio and video telephony-based offerings using the Voxpilot OMP 3.0 platform. Recent press releases by Voxpilot can be accessed by clicking this Link.
Orpine Systems??????? Complete Self Service Mutual Funds IVRS to Fidelity Investment, India.
Orpine Systems in association with Avaya Global Connect Limited (AGCL) has developed and successfully deployed a Self Service Mutual Fund IVRS around the Avaya Platform to Fidelity Investment, India.
This ensures the delivery of timely and consistent services to their customers. the customers of Fidelity get instant access to information on their investments, and new products, and can also transact through the Orpine Systems ’ Self-Service Mutual Fund IVRS. This has resulted in enabling Fidelity to increase its reach to remote rural markets, where there is low computer and internet penetrations, apart from reducing the operational costs involved in information dissemination and routine transactions.
Orpine Systems Strategic Partnership in Avaya Customer Studio Initiative
Orpine Systems is a strategic partner in Avaya’s customer studio initiative meant to demonstrate the power of Voice and Speech technologies to the Indian industry. BTS-India is working with Avaya helping the various industry segments, by way of demonstration and delivery of appropriate industry solutions. From the time Orpine Systems became a Strategic Partner in the Avaya Customer Studio initiative, Orpine Systems and Avaya have been providing its customers with cutting-edge Industry Solutions.
Orpine Systems becomes solution vendor to Avaya
Orpine Systems ’ proven expertise and experience of delivering cutting-edge solutions in Voice and Speech technologies has led to becoming a Solutions Vendor to Avaya. Orpine Systems now provides solutions to Avaya for its entire product range adding immense value to its offerings.
Speech and Language Technology Lab
Orpine Systems has established a “State of the art” Speech and Language Technology (SLT) Lab at its premises for linguistics and natural language processing research set up with the help of Carnegie Mellon University and IIT Hyderabad.
The main objective of this SLT Lab is the development of Indian language Text–to–speech (TTS) engines and Automatic Speech Recognition (ASR) engines.
Orpine Systems??????? is awarded CMM Level4 certification
Orpine Systems was successfully assessed SEI CMM Level 4 for its Hyderabad development centre in October 2005. This assessment places Orpine Systems in the select band of high maturity organizations worldwide that have been assessed at level 4. more>>
CipherSoft Inc. releases Exodus-ADF version
CipherSoft, Orpine Systems partner, releases Exodus-ADF version, a proprietary tool for migrating Oracle Forms to Oracle's Application Development Framework (ADF). more>>
Orpine Systems??????? partners with CipherSoft Inc.
Orpine Systems??????? partners with CipherSoft Inc., a global technology partner to Oracle, to sell and implement EXODUS - an Oracle forms to J2EE migration tool. more>>
Orpine Systems??????? gets VC Funding
Orpine Systems gets the first round of Venture Capital Funding from one of India’s leading VC firms SIDBI Ventures. This funding will be used to expand Orpine Systems’s operations in India and overseas and for strategic acquisitions. Orpine Systems Starts Enterprise Services Division Orpine Systems has recently expanded its operations by starting the Enterprise Services Division. This division will focus on development, maintenance and strategic resourcing for SAP and Oracle Applications platforms. Orpine Systemsacquires an additional 5000 sft. in Hyderabad. In addition to its existing facility, Orpine Systems has leased an additional 5000 sft. office space in Hi-Tec City, Hyderabad. AT&T selected Orpine Systems as a supplier that is qualified to develop VoiceTone services. AT&T today introduced a contact centre service that could revolutionize the way businesses automate and streamline customer service with breakthrough speech recognition technologies. more>>
AT&T Breakthrough Speech Technology Designed to Increase Sales and Customer Service Productivity more>> Orpine Systems starts operations in Chicago and Texas Orpine Systems expands operations with new offices in Chicago, Illinois, Atlanta, Georgia and Austin, Texas. Orpine Systems, which is headquartered in New Jersey and has an international development center in Hyderabad, India, opened offices in Chicago, Atlanta and Austin to support and expand its operations in the United States.
Orpine Systems??????? starts 24-hour customer support
Orpine Systems now offers customer support 24 hours per day to provide more timely service to clients. The expanded customer support provides clients with ready access to technical support and complete after-sales support.